Terms of service

Effective Date: 11-08-2026

Welcome to Rena Jewelry ("Rena Jewelry," "Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of renajewellers.com (the "Website"), including all products, services, purchases, and information made available through the Website.

By accessing or using our Website, you agree to be legally bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1. Eligibility

By using this Website, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your state of residence.
  • You have the legal capacity to enter into a binding agreement.
  • All information you provide to us is accurate, current, and complete.

2. Products

Rena Jewelry offers fine jewelry, including gold, silver, gemstone, and other luxury jewelry products.

We make every effort to accurately display product descriptions, photographs, specifications, pricing, and availability. However:

  • Product colors may vary depending on your monitor or mobile device.
  • Actual jewelry dimensions, gemstone sizes, and metal weights may vary slightly due to handcrafted manufacturing.
  • Natural gemstones may contain unique inclusions and color variations that are not considered defects.

We reserve the right to discontinue any product at any time without notice. 

3. Pricing

All prices displayed on the Website are in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without prior notice.

Despite our best efforts, pricing errors may occasionally occur. If an item is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund.

4. Orders

Your order constitutes an offer to purchase our products.

We reserve the right to:

  • refuse or cancel any order;
  • limit quantities purchased;
  • cancel orders suspected of fraud or unauthorized activity;
  • refuse orders from resellers or distributors.

An order is considered accepted only after it has been processed and shipped.

5. Payment

We accept payment through secure third-party payment processors.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We do not store your full credit or debit card information on our servers.

6. Shipping & Delivery

Shipping estimates are provided for convenience only and are not guaranteed.

Delivery may be delayed due to:

  • weather conditions;
  • carrier delays;
  • customs processing;
  • holidays;
  • events beyond our reasonable control.

Risk of loss transfers to you upon delivery of the package to the shipping address provided.

Customers are responsible for providing an accurate shipping address.

7. Returns & Exchanges

Returns and exchanges are governed by our Return & Refund Policy.

Customized, personalized, engraved, special-order, or final-sale items may not be eligible for return unless required by applicable law.

Returned merchandise must be unused, unworn, and in its original condition.

8. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us immediately of any unauthorized use of your account.

You are responsible for all activity occurring under your account.

9. Intellectual Property

All content on this Website-including logos, trademarks, product images, jewelry designs, graphics, text, videos, and software is owned by or licensed to Rena Jewelry and is protected by United States and international intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

10. User Content

If you submit reviews, photographs, testimonials, or other content, you grant Rena Jewelry a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, publish, display, and distribute such content for marketing and business purposes.

You represent that your submissions do not violate the rights of any third party.

11. Prohibited Uses

You agree not to:

  • violate any federal, state, or local law;
  • interfere with Website security;
  • transmit malware or harmful code;
  • attempt unauthorized access to our systems;
  • scrape, copy, or harvest Website data;
  • impersonate another person or entity;
  • use the Website for fraudulent purposes.

Violation of these Terms may result in termination of access.

12. Disclaimer of Warranties

THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Rena Jewelry DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, Rena Jewelry SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE OR PURCHASE OF OUR PRODUCTS.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

Some states do not allow certain limitations of liability; therefore, some of the above limitations may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless Rena Jewelry, its owners, employees, affiliates, officers, and agents from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the Website.

15. Third-Party Services

The Website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or availability of any third-party websites.

Your use of third-party services is at your own risk.

16. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your information.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.

Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the jurisdiction of those courts.

18. Dispute Resolution

Before filing any legal action, both parties agree to make a good-faith effort to resolve any dispute through informal negotiations.

If a dispute cannot be resolved, it shall be subject to the jurisdiction described above unless otherwise required by applicable law.

19. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting on this Website.

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

20. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Rena Jewelry
2061 se 14th ct homestead florida 33035 United States

Email: dilip@renajewelersfl.com

Website: https://renajewellers.com